Terms of service

Terms and Conditions

Last Updated: 11/12/2024

Welcome to Eva The Label. By accessing or making a purchase on our website (www.evathelabel.es), you agree to comply with the terms and conditions outlined below. We recommend reading them carefully before using our site or purchasing any of our products.

1. General

1.1. Website Ownership
This website is operated by Eva The Label, headquartered in Madrid, Spain. All rights, titles, and content belong to Eva The Label.

1.2. Eligibility
To make a purchase on our site, you must be at least 18 years old or have the consent of a legal guardian.

1.3. Modifications
We reserve the right to update, modify, or replace any part of these terms without prior notice. It is your responsibility to review this page periodically.

2. Products and Pricing

2.1. Product Descriptions
We strive to ensure that product descriptions and photos are as accurate as possible. However, we do not guarantee that colors or details will match exactly as displayed on your screen due to device settings.

2.2. Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

2.3. Pricing
Prices are subject to change without prior notice and are displayed in euros (€). Applicable taxes will be included as required by law.

3. Orders and Payments

3.1. Order Processing
By placing an order, you agree to provide accurate and complete information. We reserve the right to reject or cancel any order for any reason, including suspected fraud.

3.2. Payment Methods
We accept credit cards, debit cards, and other payment methods indicated on the site. Payment information is securely processed through a third-party provider.

3.3. Order Confirmation
Once your order is processed, you will receive a confirmation email. If you do not receive it, please check your spam folder or contact us.

4. Shipping

4.1. Delivery Times
Shipping times vary depending on your location and the chosen method. We are not responsible for delays caused by carriers or customs.

4.2. Shipping Fees
Shipping costs will be calculated at checkout and are the customer’s responsibility.

4.3. Risk of Loss
Once an order is handed over to the carrier, Eva The Label is not responsible for damage, loss, or theft.

5. Returns and Refunds

For full details on how to handle returns and refund requests, please refer to our Returns and Refunds Policy.

6. Intellectual Property

All content, images, text, graphics, and designs on www.evathelabel.es are the property of Eva The Label and are protected by intellectual property laws. Reproduction, distribution, or use of any material without our prior written consent is prohibited.

7. Limitation of Liability

Eva The Label is not liable for direct, indirect, incidental, or consequential damages resulting from the use of our website or products, except where expressly required by law.

8. Governing Law and Jurisdiction

These terms are governed by and interpreted in accordance with the laws of Spain. In case of a dispute, the parties agree to submit to the exclusive jurisdiction of the courts in Madrid, Spain.

9. Contact Information

If you have any questions about these Terms of Service, you can reach us via:

  • Email: hello@evathelabel.com
  • Postal Address:
    Eva The Label
    Av. de los Andes 23, 9º C
    28945, Fuenlabrada, Madrid
    Spain

Thank you for choosing Eva The Label. We hope you enjoy our unique creations!